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Privacy Policy

Last Updated: March 06, 2026

Introduction

At Paw & Pestle, we are committed to protecting the privacy of veterinarians, pet owners, and all users of our platform.

This Privacy Policy describes how Circle S Veterinary Hospital LLC dba Paw and Pestle (“Paw & Pestle,” “we,” “us,” or “our”) collects, uses, discloses, and protects your personal information when you use our website, mobile application, and related services.

By using our platform, you agree to the terms of this Privacy Policy.

1. Information We Collect

We collect several types of information from and about users of our Services, including:

Veterinary Practice Information: Practice name, contact info, staff credentials, patient health records, integration data.

Pet Owner Information: Contact details, pet profiles, prescription/supplement activity, preferences.

Technical Data: Device/browser info, IP address, cookies, analytics data.

Payment Data: Billing details, transaction history, secure payment processing.

2. How We Use Your Information

We use the information we collect to provide, maintain, and improve our Services. Specifically, we may use your information to:

Manage prescriptions and supplement sales.

Support VCPR compliance and reminders.

Offer personalized recommendations.

Improve services and ensure legal compliance.

3. How We Share Your Information

We may share your information in the following circumstances:

With Service Providers

Shared only with your associated veterinary practice, service providers, or supplement distributors when necessary.

For Legal Purposes

May be disclosed to comply with laws or regulations.

4. Data Security

We use industry-standard measures such as encryption, access controls, and secure cloud infrastructure. While we take security seriously, no system is entirely immune to risk.

5. Your Choices and Rights

You have certain choices and rights regarding your personal information:

Access or update your personal info.

Request deletion, subject to compliance laws.

Opt out of communications or adjust cookie settings.

6. Data Retention

We retain data as long as necessary for regulatory, business, and user support needs. When no longer required, data is deleted or anonymized securely.

7. Children's Privacy

This service is not directed at individuals under 18. We do not knowingly collect children's data.

9. Changes to This Privacy Policy

We may update this policy. Any material changes will be communicated via the platform or email.

10. Contact Us

If you have any questions or concerns:

Paw & Pestle

Address: P.O. Box 5363, Lancaster, Pennsylvania 17606

Email: info@pawandpestle.com

Phone: (717) 229-5761

Contact Us